Updated post - The survey results of the latest State of the Sector Internal Communication and Employee Engagement are in, and in many insta

A good portion of the 2018 SOS survey focussed on the use and effectiveness of communication channels. Here are some of the findings.

The core principles of crisis communication require us to tell it first, tell it fast and tell it all. Often, organisations forget that thei

External communication needs to create a realistic, customer-centric brand promise. Internal communication needs to partner with external co

culture and strategy are two sides of the same coin and any organisation or society that disconnects them, does so at its own risk. The poin

We need to become a key part of the discussions in our organisations about the rollout of artificial intelligence. We need to advocate for o

Some international experts speak on the broader implications of #MeToo for the corporate world.

“If you could change one thing about employee communication, what would it be?”

The practice of internal communication in 2017 & 2018: FROM HOPE TO REALITY How Far We've Come | The Road Ahead.

We must get tougher at defining and communicating what Internal communication does and does not do. We must use industry insight, research a

A review of some of our key achievements and important moments in 2017.