Internal Communication Comes of Age
Claire Watson Not long ago, sharing vital business information with employees was often an afterthought, and typically came via email, if at all. Employees learned what their organization was up to through an unreliable grapevine, customers or the media. Enter the age of employee engagement and change management. Willis Towers Watson studied the impact of internal communication and change management for over a decade.Their 2014 Change and Communication ROI Study demonstrates