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Global Research Report Examines the Contribution of Internal Communication to Business Success

Our global research report, The Next Level, produced by IC Kollectif, examines the value and practice of internal communication from several angles around one central theme: the business value of strategic internal communication.


The Next Level is the first publication of its kind bringing together C-suite leaders, in-house communication professionals/executives, and academics across all continents. Based on primary and secondary research, the report takes the conversation about internal communication to the strategic management level. It provides solid insights, advice, frameworks, and resources from which practitioners can learn how to better position themselves as trusted counsellors and advisors, communicate on the same strategic level with senior management, and drive business value. #ICKReport


Click here to download the full report. (free PDF)


Click here to access the new Research Brief series.

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 The report is supported by: 

  • IABC, a strategic partner

  • The Global Alliance for Public Relations and Communication Management

  • The Conference Board

 Collaborators to the Report 

  • In-house communication professionals and executives representing 20 industries from 25 countries across all continents

  • C-suite leaders

  • Researchers and professors from prestigious organizations and universities: 

- Academic Society for Management & Communication/

 University of Leipzig

- DePaul University

- European Association for Internal Communication 


- Institute for Public Relations

- Italian Association for the Development of  Internal 

  Communications (ASCAI)

- University of Huddersfield


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The webinar The Next Level: The Business Value of Good Internal Communication was presented by Lise Michaud, Founder of IC Kollectif, on February 28, 2019. Hosted by IABC, our Strategic Partner, the webinar is now available on demand.

Click here to listen to the webinar. Here is a link to the slides for your reference.

Insight Brief Series

The Next Level WEBINAR - Click here.


NEW Research Brief series. Click here for more information.

The Next Level | New Research Brief Series

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'Research Brief' is a publication series in which each concise edition takes a deep dive into a specific topic discussed in the 164-page global report The Next Level.


Click here for more information.

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