To bring success back into focus, the first step is to recognize that every organization is comprised of ambassadors, influencers, advocates

Mike Klein Ever wonder why your internal communication isn’t getting any traction? Or why your engagement scores are slipping despite your steady diet of snappy intranet articles and C-suiter videos? Recent studies from Edelman, the American Press Institute, and Innovisor in Copenhagen identify a crucial and often-omitted factor: the peer influencer, or, as they are often called within organizations, “internal influencers.” Influencers drive trust Although corporations and o

Lise Michaud IC Kollectif launches a new series of interviews with top communication thought leaders from around the world. We talk with experienced communication professionnals and seek their opinion on the practice of internal communication and its challenges. The interviews are published in this new section of the website. For this first interview, we are pleased to feature Netherlands-based Mike Klein, to discuss the state of the internal communication profession, along w