Lise Michaud The 2017 Benchmark Report, produced by ROI Communication and released this week, reveals that a company’s financial performance rises and falls, in part, with the quality of its employee communication. The key findings identify the aspects of employee communication that make the biggest difference on a company’s bottom line. It also summarizes current trends and changes in employee communication. "We all know, as communication professionals, that effective commun

Lise Michaud For this forth post of our series of 5, we asked Lee Smith, Sean Williams, Jane Revell, Alan Oram, Shel Holtz and Katie Macaulay to share their wishes for the profession of Internal Communication in 2017. "My biggest hope for the IC world is that we finally learn to embrace measurement and evaluation. We have seen a slight improvement in recent years – the number of practitioners conducting some form of measurement has increased a little since we first started o